Boost Your Team's Inclusion and Productivity with Neurodiversity Training

Positive and easy to implement training in neurodivergence awareness and customer and staff inclusive practice.

Learn how to embrace and support neurodivergent people in your workplace, to create a more inclusive, cohesive and productive team

Neurodiversity awareness and customer inclusive practice

The Neurodiversity Initiative offers flexible training options in neurodivergence awareness and customer inclusive practice for businesses and organisations.

Easy to Implement response practices

Designed by professionals in the field of neurodivergence intervention, to provide simple, best practice solutions for businesses and organisations.

Partners platform and community recognition

A partners platform where businesses and organisations can showcase their commitment to neurodiversity and inclusion, and expand their community recognition and relevance.

Our Programs

Online and In-person training

Flexible training options in neurodivergence awareness and customer inclusive practice.

Awareness Training

Equip yourself and your staff with the right tools to meet the needs of your customers or colleagues who are neurodivergent.

Neuwodivergent customer being welcomed

Why gain awareness of neurodivergence when working with customers?

  • Your customers should feel welcomed

    Reduce the unconscious bias of your team: 36% of customers with a disability feel that they receive less support than those without a disability.

  • Retain business

    A person with a disability is three times more likely to bypass an business if their diversity reputation is negative, and twice as likely to discourage others.

  • The stats

    In Australia 1 in 150 people are autistic.

  • The stats
    Know how to change, 57% are unsure of what action to take to become more inclusive their diverse customers.

Why embrace Neurodivergence within your workplace?

  1. Evidence shows that diverse and inclusive teams outperform their peers by 80% in team-based assessments*

  1. People living with neurodivergence are 30% more productive than non-neurodivergent people^

  1. People living with autism are three times more likely to be unemployed than those living with a disability and eight times more than those without.

  1. Diverse teams are happier and more productive, too. In fact, neurodiversity is a competitive advantage according to Harvard Business Review.

*Deloitte Australia research; research report, Sydney 2013. ^Preliminary results: program run by the Australian Department of Human Resources).

Why train with us?

Through our training you will be able to:

  • Effectively respond to and support neurodivergent individuals in the community

  • Retain and recruit top talent, by actively recognising that workplace diversity, equity, and inclusion are good for employees and businesses.

  • Evidence-based response practices designed by professionals in the field of neurodivergence intervention.

  • Build trust and confidence with neurodivergent customers and clients.

  • Gain skills and understanding to promote best practice to ensure your neurodivergent customers, clients, and staff have positive experiences and outcomes.

You'll also be able to

  • Provide a psychologically safe, welcoming and inclusive environment for neurodivergent people and their families.

  • Build your confidence in working with individuals withneurodiverse conditions and their families.

  • Learn how to effectively identify, understand, and respond neurodivergent individuals or people living with sensory needs.

  • Expand your community recognition and relevance.

  • Access various levels of training and consulting services that can be tailored to your business and specific industry.

Hear what our community have to say . . .

Hear what our community have to say . . .

Neurodiversity Articles

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Neurodiversity and the Holidays: 12 Reasons They Are Difficult and My Plan to Make Them Better

March 08, 20244 min read

Jenna Grace’s article illustrates some amazing insight into the challenges and difficulties that people with autism face in some everyday and seemingly non-threatening situations. She offers a poignant and timely perspective on how small aspects of a person’s day can influence them significantly. The article has a raw and real approach to mitigating these challenges and provides key learning for individuals and companies who are seeking to understand neurodiversity and its impacts to the everyday life of the neurodivergent customer or client. A must read!

Below is an excerpt from Jenna Grace’s article. You can read the full article here:

I can’t say there’s one reason the holidays are more difficult than other holidays or times of the year. But they are. And while the holidays are stressful for everyone, they are even more difficult for the neurodiverse.

I see countless posts on social media from all types of neurodivergent people discussing how hard the holidays are. How some choose not to participate. How others create a plan for how to navigate them. How all of us find it more difficult than other times of the year.

Here are some of the reasons I find the holidays difficult:

  1. Perhaps it’s because there are so many holidays so close together, giving me sometimes not even a full week to recover from one to the other. I get rundown. Sick. Burnt out.

  2. Having to have everything ready for them is often more than I can handle. The additional shopping required and gifts to consider. The food to prepare. The planning and effort they require is added to my normal routine. Making me feel overwhelmed. Dizzy. Disoriented. Off. Sucking my energy well dry.

  3. The days are different than other days during the year, and thus, have their own set of expectations. And there is an expectation to enjoy the holidays even if I try really hard not to have the expectation that I will.

  4. I experience too many highs and lows and have a hard time staying regulated.

  5. My typical routine changes and it is difficult to establish a temporary routine because I am working with other people’s schedules. And with odd times of the day. And with change that is, generally, very difficult in and of itself.

  6. They allow for too much downtime. Which I don’t know how to fill when I’m not in a routine. Or when my temporary routine constantly changes.

  7. My diet is different because, even if I try to stick to what I know I should eat, there are too many temptations and food is comforting. And it’s social. Not eating or bringing my own food sometimes causes more stress than it’s worth. And I always consume alcohol even if I go in thinking I won’t need to. Because it helps me feel less triggered. Because it helps me cope.

  8. Consuming anything while my processing is stressful causes me to have indigestion. Which most people experience, but mine also causes my sensory issues to increase. I can’t stand the psychical or mental discomfort. It makes my thinking foggy, making it even harder to process my thoughts and to interact. And then I have gut health issues in the days that follow.

  9. The amount of interacting required drains me. There is someone to talk to at every turn. Kids running in all directions. Sometimes only the bathroom to hide in. If it’s available and odor free.

  10. There are additional sensory triggers. Christmas music playing in the background. The random, overwhelming sounds of toys. Kids screeching or crying. Paper unwrapping. Adults laughing. Smells of meat and candles combining in the air. People wanting to hug or accidentally bumping into me when they pass by.

  11. Time goes too fast and when it’s over, I’m usually so exhausted that I can’t even rest. Because my body and my mind are catching up. So I’m suspended somewhere in the middle. Frozen in time. Between the chaos and the calm. Often disconnected from my body and trying to get back in.

  12. The next day, I have to come down from my social hangover. And sometimes, be ready to do it all over again. Two things that do not go together. And shouldn’t have to.

Read more of  Jenna Grace’s article here:

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